Effective Date: October 2023
Welcome to KnoxvilleCivicauditoriumTickets.com (the “Website”). Your privacy rights are important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our site and use our services. By accessing or using the Website, you agree to the practices described in this policy.
When purchasing tickets or creating an account, you may submit personal details such as your name, email address, and payment information. We do not store your credit card details directly; instead, a trusted third-party payment processor handles payment security. By providing your contact details, you consent to us and our partners reaching out via calls, texts, or emails for transactional or promotional purposes.
We automatically collect information about your interactions with our Website, including IP address, browser type, pages viewed, and access times. Cookies and similar technologies may be used to enhance your experience and analyze usage patterns.
We use your personal information to fulfill ticket purchases, manage your account, and provide customer support. Some information may be shared with ticket vendors or delivery partners to ensure smooth service delivery.
With your consent, we may send promotional emails or texts about upcoming events, special offers, or updates. You can opt out at any time by following the unsubscribe instructions in our messages.
We may disclose your information if required by law, to enforce our terms, or to protect against fraud and unauthorized activities. Data may also be shared with third-party service providers operating under confidentiality agreements.
Your personal data is retained only as long as necessary to fulfill the purposes outlined herein or to comply with legal obligations. You may request deletion of your data by contacting us.
We use cookies to improve site functionality, analyze traffic, and serve targeted advertisements. You can manage your cookie preferences through your browser settings. We partner with third-party analytics and advertising providers to enhance our marketing efforts.
We implement reasonable security measures to protect your information but cannot guarantee absolute security over the internet. You are responsible for safeguarding your login credentials.
The Website is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us for removal.
Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal information. Requests can be made via email or our online forms. We will respond within applicable legal timeframes.
We reserve the right to update this policy periodically. Any significant changes will be communicated through the Website or via email. Continued use of the Website indicates acceptance of the updated policy.
If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us through our designated channels listed on the Website.